Customer Surveys

Customer surveys are not only a great way of guiding a leisure venues direction in respect to investment and policies, but also provide a tool to build a solid platform on which the Manager can operate.

Promote Leisure have developed their own survey software. This allows them to create custom-built questionnaires asking the important questions and gaining valuable customer insights. It also means we can create an online survey that matches your businesses brand colours and typefaces, so much so, customers won’t even know they’re not on your website.

Using both quantitative and qualitative research methodologies, Promote Leisure work closely with the fitness venue to understand their requirements, then oversee all aspects of research delivery and data analysis. The result – an information-rich and comprehensive report on your customers opinions and a document on which to base your strategic plan for the leisure venue.